Refund & Return Policy

Refund & Return Policy

Effective Date: March 28, 2025
Last Updated: December 27, 2025

Welcome to Gift Crafto. We value your trust and aim to deliver quality products. Please read our Refund & Return Policy carefully before making a purchase.

No Return & No Refund Policy

At Gift Crafto, we follow a strict No Return & No Refund policy due to the nature of our products.

Once an order is placed and delivered, returns or refunds are not accepted under normal circumstances.

Exception – Damaged Product

A refund will be considered only if the product is received in a damaged condition.

To be eligible for a refund due to damage, all of the following conditions must be met:

  • The unboxing video must be recorded continuously (without pause or cuts)

  • The video must clearly show:

    • The sealed package

    • The unboxing process

    • The damaged product

  • The video must be shared with us within 48 hours (2 days) of delivery

❗ Images alone will not be accepted.
❗ Claims without a proper unboxing video will be rejected.

Refund Process

  • Once the damage claim is verified, we will initiate the refund

  • Refunds will be processed to the original payment method

  • Processing time may take 5–7 business days after approval

Non-Eligible Cases (No Refund)

Refunds will not be provided in the following situations:

  • Change of mind

  • Incorrect product ordered

  • Minor color or design variations

  • Damage reported after 48 hours

  • No unboxing video provided

Contact Us

For damage claims or questions related to this policy, please contact:

Gift Crafto
Name: Devendra Kumar Sahoo
Mobile: +91 93377 25914
Address: Kasafal, Balasore, Odisha,Pin Code -756024, India

By placing an order on our website, you acknowledge that you have read, understood, and agreed to this Refund & Return Policy.